Ski & Snowboard Services

Our Richmond Hill and Ottawa stores wax and tune skis and snowboards, repair bases, mount bindings and heat-mold boots. Binding mounting is free and done the same day with any skis or snowboard you buy from us, and boot fitting is free with boots. Base Grind and Full Edge Tune are done at Richmond Hill only. Newmarket does not offer workshop services for now.

On this page

Waxing
Base & edges
Binding mounting
Snowboard bindings
Ski bindings
Boot heat molding
Helmet and goggle try-on
Same-day store pickup
Returns at any store
Where to find us
Service questions

Jump to: Waxing · Base & edges · Binding mounting · Snowboard bindings · Ski bindings · Boot heat molding · Stores

Waxing

Machine Hot Wax: Base cleaning and a machine hot wax. At Richmond Hill and Ottawa.
Hand Hot Wax: Base cleaning and a hand hot wax, then the base is scraped and brushed. At Richmond Hill and Ottawa.

Base & edges

Base Grind: Flattens the base and puts a new structure in it. At Richmond Hill only.
Side Edge Sharpening & Bevel: Sharpens the side edges and sets the side-edge angle. At Richmond Hill and Ottawa.
Full Edge Tune: Sharpens the side and base edges and sets both bevels. At Richmond Hill only.
Edge Rust Removal & Deburring: Takes rust and burrs off the edges. At Richmond Hill and Ottawa.
Minor Base Repair: Fills small scratches and gouges in the base and levels the repair. At Richmond Hill and Ottawa.
Major Base Repair: For deep or large base damage. Quoted in store. At Richmond Hill and Ottawa.

Binding mounting

Binding mounting is free with any skis or snowboard you buy from us, and done the same day at Richmond Hill and Ottawa. We set the bindings to the boots you will ride in: on skis we check the forward pressure and the release value (DIN) against the boot, and on a snowboard we fit the straps and stance to it. So we need your boots:

Store pickup at Richmond Hill or Ottawa: bring your boots when you collect the skis or board, or buy boots in the same order.
Orders shipped to you: skis and snowboards we ship go out unmounted. Mounting is done in store, where we set the bindings to your boots.

Newmarket does not mount bindings for now.

Snowboard bindings

Snowboard Binding Installation & Adjustment: Installs or swaps bindings and sets your stance width, binding angles and centering, with the straps fitted to your boots. At Richmond Hill and Ottawa.

Ski bindings

System Binding Installation & Adjustment: Installs bindings on system-rail skis, fits them to your boots and sets them for you. At Richmond Hill and Ottawa.
Flat Ski Binding Mount: For flat skis: we locate the mount point, drill, mount the binding and fit it to your boots. At Richmond Hill and Ottawa.

Boot heat molding

Boot fitting is free with ski or snowboard boots you buy from us, at Richmond Hill and Ottawa, and it includes liner heat molding where the boot allows it. How boot fitting works.

Boot Liner Heat Molding: Heat-molds heat-moldable liners in ski or snowboard boots to your feet. At Richmond Hill and Ottawa.
Ski Boot Shell Heat Molding: Heat-molds heat-moldable ski boot shells to your feet. At Richmond Hill and Ottawa.

Helmet and goggle try-on

Try helmets on at any of our three stores, and bring your goggles. The helmet should fit snugly all round, and the goggles should meet it with no gap at the forehead. Each product page shows which store has your size. Use Find my helmet size before you come.

Same-day store pickup

Choose Pick up in store at checkout. Items in stock at the store you choose are ready the same day, during store hours, at Richmond Hill, Newmarket or Ottawa, and pickup is free. Pickup is offered only at a store that has your items in stock. Pickup questions.

Returns at any store

Return or exchange unused items within 14 days at any of our three stores, whether you bought online or in store. Return questions.

Where to find us

Richmond Hill (flagship): 160 West Beaver Creek Rd, Unit 5. Open daily 11 am to 8 pm. 416-800-9053. Every service on this page.
Newmarket: 1235 Journey’s End Cir, Unit 2. Open Friday to Sunday, 12 pm to 8 pm. 416-800-8374. Pickup, returns and helmet and goggle try-on; no workshop services for now.
Ottawa (Nepean): 1701 Merivale Rd. Open daily 9:30 am to 8 pm. 613-800-4764. Every service except Base Grind and Full Edge Tune.

Service questions

Which stores do ski and snowboard services?

Richmond Hill does all of them. Ottawa does all of them except Base Grind and Full Edge Tune, which are done at Richmond Hill. Newmarket does not offer workshop services for now.

Is binding mounting free?

Yes, with any skis or snowboard you buy from Borderline Outdoor, at Richmond Hill or Ottawa, and it is done the same day.

Do I need to bring my boots for mounting?

Yes, unless you buy boots in the same order. Ski bindings are set to your boot sole length and checked for forward pressure, and snowboard straps are adjusted to your boots, so bring the boots you will ride in.